Data Protection
 
Data protection declaration

A warm welcome to FORVIA HELLA.
We are delighted that you have decided to visit our FORVIA HELLA website and we would like to thank you for showing interest in our company, our products and our online information.

FORVIA HELLA respects your privacy
As the company responsible for the web pages, HELLA GmbH & Co. KGaA, Rixbecker Strasse 75, D-59552 Lippstadt/Germany takes the matter of protecting personal data very seriously. Data protection and information security are part of our company policy. Accordingly, protecting your privacy when processing personal data and ensuring security of all commercial information are both important matters to us, which we observe in the course of our business processes. We treat personal information collected during your visit to our website confidentially and only use it in accordance with legal regulations.

Our web pages may contain links to third-party providers to which this statement on data protection does not apply. We have no influence on whether these parties comply with data protection regulations.

Personal data
Personal data is information that can be used to discover your identity. This includes your name, address, postal address and phone number. Information that cannot be associated with your identity, such as the number of users on a website, is not considered to be personal data.

Obtaining, saving and processing personal data
Whenever you visit our websites, we save the name of your internet service provider, the browser type used, the website from which you visit us, the web pages that you visit while on our website and the date and duration of your visit. No other personal information is stored. You can therefore use our website without having to disclose your identity.

When you visit special areas of our website or participate in certain campaigns, additional data may be collected and saved. Personal data may need to be entered to participate in a survey, to forward an inquiry or to process a contract, for example.

Specifying personal data is voluntary. When you submit a query using one of our contact forms or via e-mail, we save the personal data that you provide about yourself to facilitate communicating with you and to process your query.

Certain areas of our website require you to log in separately, at which point we will ask you to enter your name and/or other personal information during the registration and/or login. For areas such as Hella Tech World or HELLA Partner World, which address a specific target group, we use the registration procedure to appropriately identify the users of the respective target group. It's your decision whether you are willing to provide this data. For some campaigns or promotions, such as those that access specific information, certain information is mandatory. Mandatory entry fields are designated with an asterisk (*). Additional information that has not been highlighted as mandatory is optional and provided voluntarily.

Use and disclosure of personal information, processing purpose and legal basis
We use your personal data for the technical management of our website, for customer management, for product surveys and marketing but all of this only to the extent required and permitted for each specific case. We will never pass on your data to third parties outside the FORVIA HELLA Group without your consent, especially as regards advertising or marketing purposes. An overview of the FORVIA HELLA Group can be found at www.hella.com.

We will transmit your data to authorities entitled to request such information insofar as this is required by law or has been mandated by a court order.

Data access
Selected employees within the HELLA Group have access to your data to ensure that our app operates correctly. The data must not be used by these employees for their own purposes. The employees tasked with data processing are committed to upholding confidentiality and data secrecy. Moreover, an appropriate level of data protection is guaranteed.

Use of cookies
Information on cookies

A cookie is a small text file that is stored on your device when you visit a web page and it helps to identify your device in the process. Cookies are used to store information when you visit various pages of a website or when you return to a website. Cookies do not contain any personal information and cannot execute any programs that could activate a virus.

The legal basis is your consent pursuant to Art. 6 Section 1 lit. a) GDPR. We are interested basically in the analysis, operation and optimisation of our site.

Necessary cookies:
Cookies of this category are stored on the device of the visitor so that the website can function as intended.

Performance cookies:
Cookies of this category are used to collect statistics of persons visiting the website in order to improve the experience of such a visit. The information collected is in most cases anonymous and is used to create profiles that serve as the basis for web statistics, such as the number of visitors and sessions.
Sometimes information is processed that can be used to identify the user. This is the case when the user's IP address is read in order to determine his/her approximate location (country, city, district). This functionality is imlemented to find the nearest wholesalers offering relevant FORVIA HELLA products to the user.
This geolocalisation service works via a database that is located exclusively on FORVIA HELLA servers. The database processes the user's IP address and then converts it into the user's geolocation. The IP address is read out but not stored in any way. All data is used internally by FORVIA HELLA and is not passed on to third parties.

Web analytics:
This website uses the Piwik PRO Cloud, a web analysis service provided by the Piwik PRO GmbH. Piwik PRO Cloud uses cookies – text files saved on your computer or smartphone to help us analyse how visitors use the website. The information compiled by the cookies concerning visitors' use of the website is saved and processed by Piwik on servers in Germany.
IP addresses are fully anonymised before we are able to view the collated data via the Piwik Suite. It is not possible to reverse the anonymisation of the IP addresses or to match up any IP addresses with data already collated.
We use this information to evaluate the behaviour of visitors to our website, to create appropriate reports, and ultimately to improve the website experience for our website visitors. Piwik will not pass this information on to third parties or use it for marketing or promotional purposes of any kind.

Functional cookies:
This type of cookie enables the website to remember the user's preferences and choices made in the past. They help us to offer the user personalised functions by saving certain settings across sessions. These include the selected language, search settings, preferred manufacturers, the most recently selected vehicles and the shopping basket in our HELLA PARTNER WORLD web shop. Such cookies only collect and store anonymised information.

Marketing cookies:
GOOGLE:

Google Ads conversion
This HTW website uses a Google Ads conversion to analyse how Google ads are performing. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
We use conversion tracking to measure the appeal of our Google ads, which lead to our website. If you click on a Google ad, a conversion cookie will then be placed on your device. The cookie helps us to analyse data, e.g. if a conversion has taken place, and also to determine how successful an ad campaign has been. These conversion cookies expire after 30 days and are not intended to identify you personally.

Google Remarketing
This site uses the remarketing feature to connect up interest-based, personalised advertising on other websites within the Google advertising network. This service is also provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
This advertising function is based on the analysis of user’s interests on our site. It allows us to position targeted ads to users who have previously visited our website. A cookie with a sequence of numbers, also known as a unique ID, is stored on your device. This number is only used to identify a web browser; personal data is not stored. If you visit a third-party website that also uses the Google advertising network, advertising may be shown to you that refers to our website.

Moreover, Google provides further information with regard to its data protection practices at
https://services.google.com/sitestats/en.html
https://policies.google.com/technologies/ads?hl=en
https://policies.google.com/privacy?hl=en
highlighting in particular how you can prevent your data from being used.

ADSERVER:

Adspirit GmbH
On our HELLA TECH WORLD website, our partner Adspirit GmbH generates third-party cookies. These cookies allow us to place our own advertisements in the HELLA Tech World (HTW), a kind of advertising that is better tailored to your preferences and interests. Adspirit does not pass this information on to any other website. You can find more information in the Privacy Policy of Adspirit.

LinkedIn Insight Tag
Our website uses the "LinkedIn Insight Tag" conversion tool from the LinkedIn Ireland Unlimited Company. This tool creates a cookie in your web browser, which enables the collection of the following data among others: IP address, device and browser properties and page events (e.g. page views). This data is encrypted, anonymised within seven days and then this anonymised data is deleted within 90 days. LinkedIn does not share any personal data with FORVIA HELLA, but offers anonymised reports on the website target group and on advert performance. LinkedIn also offers the option of retargeting via the insight tag. FORVIA HELLA can use this data to display targeted advertising outside its website without identifying you as a website visitor. Further information on data protection at LinkedIn can be found in the LinkedIn privacy policy. LinkedIn members can control the use of their personal data for advertising purposes in their account settings. In order to deactivate the insight tag on our website ("opt-out"), please click here.

Managing your cookies:
You can prevent these cookies from being collected and stored at any time by changing the settings shown below, i.e. with the exception of the necessary cookies. Necessary cookies ensure that the website functions properly and that it cannot be deactivated. The settings are recognised on all subsequent visits.

You can find here an overview with the cookies used by FORVIA HELLA websites.

Change settings

Newsletter
FORVIA HELLA offers newsletters on diverse topics; various systems are used to send out these newsletters.

When you log into the newsletter, your e-mail address is used for our own marketing purposes until you have logged out of the newsletter. You can exit at any time, either by clicking the link in the newsletter or by using the log-out function on the website. This applies across the board to all newsletters on offer.

To send our newsletter, we use the third-party provider Campaign Monitor, operated by Campaign Monitor Pty Ltd, and Salesforce, operated by Salesforce.com inc. Campaign Monitor offers extensive options to analyse how the newsletters are opened and used. These analyses are group-specific and not used by us for individual evaluation of newsletter recipients. You can find more information on Campaign Monitor and the data protection provided by Campaign Monitor at http://www.campaignmonitor.com/policies. Salesforce is the CRM solution that we use at FORVIA HELLA. Your data is saved on servers in the EU. For more information go to https://www.salesforce.com/company/privacy/.

We use the third-party provider EQS, operated by the EQS Group AG, to send our Investor Relations newsletter. Further information on EQS and on the topic of their data protection can be found at http://www.eqs.com/de/legal. No analyses of extended user data are carried out on persons using this newsletter. Your data is saved on servers in the EU.

Social media fanpages
FORVIA HELLA operates social media fan pages on the following social media platforms (hereinafter named "Provider” in each case):

• Facebook / Instagram: Meta Platforms Ireland Limited, 4 Grand Canal Place, Dublin 2, Ireland
• LinkedIn: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland
• YouTube: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
• TikTok: TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland

The provider is generally responsible for the collection and further processing of personal user data on the websites. Please note that certain information about your visit to our fanpages is collected and processed by the providers even if you do not have a user account or you are not logged in. For information on the processing of personal data by the providers and for the contact details of the providers' data protection officers, please refer to the relevant privacy policy:

• Facebook / Instagram: https://www.facebook.com/policy.php.
• LinkedIn: https://www.linkedin.com/legal/privacy-policy?trk=d_org_guest_company_overview_footer-privacy-policy
• YouTube: https://policies.google.com/privacy?hl=de&gl=de
• TikTok: https://www.tiktok.com/legal/privacy-policy?lang=de.

As the operator of the fanpages, we can only view your public profile on each individual social network. The information that can be viewed here depends on the settings in your profile. Furthermore, we process your personal data (such as your name and the content of your messages, enquiries or other contributions to us) when you contact us via our fanpage. We then process this data for the purpose of processing your contributions accordingly and, if necessary, responding to them. Depending on the reason for and content of the conversation, this processing is based either on our legitimate interest in accordance with Art. 6 Section 1 f) GDPR, in particular in order to be able to contact you in response to your enquiries or contributions, or it is based on Art. 6 Section 1 b) GDPR if your enquiry is aimed at concluding a contract with us.

We operate our fanpages with a view to informing you about our company and also to exchange information with you. The processing of your data is based on our legitimate interest in accordance with Art. 6 Section 1 f) GDPR, in particular in order to be able to recognise user preferences (e.g. number of followers, number of views of individual page areas, user statistics by age, geography and language) and to be able to adapt and improve what we offer on our fanpages to suit the target group as far as possible.

We accept user-generated content with the aim of expanding our social presence and our community. The conditions of participation ensure that the sole user of the information submitted is FORVIA HELLA. By submitting your material or agreeing to our request for submission, you authorise us to use such information for promotional purposes for our products and campaigns, without any restrictions on time and place being imposed. For more information about our usage guidelines regarding user-generated content, please visit our website: https://www.hella.com/hella-resources/User-Generated-Content-Conditions-of-Participation.html.

We store your personal data on our systems, i.e. outside the social networks, if and for as long as it is required for the purposes for which it was collected or if there are statutory retention obligations in operation.

You are neither legally nor contractually obliged to provide your personal data. If you wish to visit our fanpages, the processing of your personal data by the providers is unavoidable.

It is conceivable that some of the information collected may also be processed outside the European Union by a provider of any one particular platform. In order to ensure an adequate level of data protection, the providers base such data transfers on the standard contractual clauses of the European Commission, unless there is an appropriate adequacy decision by the EU Commission for the third country concerned.

We use qualified service providers (dialogue marketing agencies) to design and manage some of our fanpages. We only pass on personal data to them if this is necessary for the aforementioned purposes (e.g. answering your enquiries), if such details are necessary to pursue legitimate interests or if you have consented to this. We have drawn up the necessary data protection documents and finalised them with these service providers, in particular in accordance with Art. 28 of the GDPR.

If you have any further questions regarding our fanpages or you wish to exercise your rights, please do not hesitate to contact us. We will liaise with the provider in question in order to answer your enquiry and to guarantee your rights as a data subject. Alternatively, you can also contact the relevant operator of the social media platform directly at any time with questions and concerns about our fanpages.

Facebook / Instagram

Facebook provides us with so-called Page Insights data (https://www.facebook.com/legal/terms/information_about_page_insights_data). This data is made up of anonymous statistics that we use to be able to evaluate the quality of our Facebook / Instagram pages and our content. These statistics are compiled on the basis of usage data that Facebook collects about your interaction with our Facebook / Instagram pages; we do not have access to this usage data. Facebook has made a commitment to us to assume primary responsibility for the processing of Page Insights data and also for the fulfilment of your rights in accordance with the GDPR and to provide you with the essentials of the agreement applicable (https://www.facebook.com/legal/terms/page_controller_addendum) to this end.
Furthermore, it is also possible that Facebook uses user data for market research and advertising purposes. It is possible that this will be used, among other things, to create usage profiles based on user behaviour (and based on the resulting fields of interest). By employing such usage profiles as a basis, advertisements, for example, can be placed within or outside Facebook / Instagram. To that end, cookies are regularly stored on users' computers. These cookies save user behaviour and also the interests of each individual user. Such usage profiles can also include additional Facebook data, particularly if the user has a Facebook or Instagram account. Further details on this can be found in the data protection information provided by Facebook / Instagram.

LinkedIn

From LinkedIn we receive so-called page analytics data. These are anonymous statistics that allow us to assess the quality of our LinkedIn page and our content. Such statistics are based on usage data that LinkedIn collects about your interaction with our LinkedIn page; we have no influence over this usage data. LinkedIn has assured us that it bears the main responsibility for the processing of Page Analytics data and that it fulfils your rights in accordance with the GDPR. You can view the main points of the agreement that applies to this at (https://legal.linkedin.com/pages-joint-controller-addendum).

YouTube

YouTube provides us with so-called analytics data. These are anonymous statistics that help us to assess the quality of our YouTube page and our content. These statistics are based on usage data that YouTube collects about your interaction with our YouTube page; we do not have access to this usage data.

TikTok

TikTok provides us with analysis data. This data is made up of anonymous statistics that we can use to evaluate the quality of our TikTok page and our content. These statistics are compiled on the basis of usage data that TikTok collects about your interaction with our TikTok page; we do not have access to this usage data.

Managing your settings

Further information on the processing of your personal data by the provider of the each individual social media platform in connection with interest-based advertising and on how you can change your profile settings and advertising preferences can be found on the following websites:

https://de-de.facebook.com/ads/preferences
https://www.linkedin.com/psettings/advertising
https://www.linkedin.com/help/linkedin/answer/65446/anzeigeneinstellungen-verwalten?lang=de
https://www.google.com/settings/u/0/ads/authenticated
https://www.tiktok.com/creators/creator-portal/tiktok-content-strategy/understanding-your-analytics/
https://support.tiktok.com/en/account-and-privacy/personalized-ads-and-data

Perspective funnel
We use landing pages of the Perspective Software GmbH. The tracking tools provided are not used on the landing page we use. We use the data processing company 247GRAD GmbH for the administration and forwarding of the data collected. 247GRAD does not process any of the data collected for its own purposes and deletes the data after it has been passed on. Further information on data protection on the Perspective landing pages can be found here.

DemoUp Cliplister
This online offer uses interfaces to the enterprise cloud infrastructure of the German provider DemoUp Cliplister GmbH (www.demoup-cliplister.com), Cuvrystrasse 1, 10997 Berlin ("DemoUp Cliplister"). DemoUp Cliplister provides a professional infrastructure for the organisation, processing and distribution of digital content such as images, videos, audio, PDFs, 3D content and texts.

The use of DemoUp Cliplister enables us to present to you digital content in an efficient and optimal form by means of the online service we have on offer. For this purpose, the content is stored on the DemoUp Cliplister platform and integrated into our offer via interfaces.

When you visit our website to look at our offer, we establish a connection to DemoUp-Cliplister via these interfaces in order to upload the digital content for you. To this end, your IP address and also device-specific information are transmitted to DemoUp Cliplister and recorded in encrypted form for the purpose of optimal and legally watertight display.

DemoUp Cliplister deletes the data collected in this process after its storage is no longer required, or alternatively it restricts processing if there are statutory retention obligations.

The legal basis is Article 6 section 1 point 1 lit. f) GDPR. We have a legitimate interest in the efficient and optimal presentation of suitable digital content in conjunction with our offers. You can find information on the data protection policy of DemoUp Cliplister at: www.demoup-cliplister.com/privacy-policy/

Safety
We implement technical and organisational security measures to protect the data collected from you and managed by us against tampering, loss, destruction, access by unauthorised persons or unauthorised disclosure. Only a few, authorised individuals have access to your data.

As a rule, our website data and the information you send to our website are transferred in unencrypted format. Consequently, we cannot rule out that third parties may intercept and view and/or directly access the data transferred. Therefore, we ask that you take this aspect into account when deciding on whether, and to what extent, you are willing to transmit data to us over the Internet. On our portals that require registration and user login information, we use SSL (Secure Socket Layer) encryption for data transmission wherever possible. Our security measures are continuously improved and adapted in accordance with technological developments.

Rights of the data subject
You have the right to receive information about your data in written or electronic form at any time. In addition, you have the right to have any personal data deleted, to object to the processing of the data, to have inaccurate data corrected and to receive your data in a transferable format at any time. (Please note: should country-specific, legal retention periods apply, the data will be blocked prior to deletion for a period laid down by the particular country.)

Right of appeal to a supervisory authority
Should the processing of your data breach applicable law, you have the right to lodge a complaint with a supervisory authority.

Contact information of the data protection officer
Should you have any suggestions or complaints regarding the processing of your personal data, you can contact our data protection officer by e-mail or post.

Data Protection Officer
HELLA GmbH & Co. KGaA
for the attention of the Data Protection Officer
Rixbecker Strasse 75
D-59552 Lippstadt/Germany
Contact

As of: February 2024